Frequently Asked Questions
Everything you need to know about shopping with Village. Leeds
What are your delivery options and timeframes?
We offer standard UK shipping (3-5 business days) and express delivery (1-2 business days). All orders are dispatched from our Leeds studio within 24 hours of purchase.
What is your return policy?
We accept returns on all unworn items with original tags within 28 days of delivery. Simply use our online portal to generate a return label.
Do you offer international shipping?
Yes, Village. Leeds ships worldwide. International delivery times vary by location but typically take between 7-14 business days.
How can I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to follow your parcel's journey.
Are your garments ethically produced?
Sustainability is at our core. We work exclusively with manufacturers who guarantee fair wages and safe working conditions, prioritizing organic and recycled materials where possible.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Clearpay.